Service 01
Website Design and Development
Custom, responsive business websites built around how your customers actually decide — what they need to see, in what order, before they will get in touch.
Who it is for
Who this is for
- Businesses with no website, or one built years ago that no longer reflects the work
- Trades and service businesses competing against better-presented rivals
- Professional services needing to look credible before the first conversation
- Anyone whose site works on desktop but falls apart on a phone
What it solves
Problems this fixes
- The site looks dated and quietly costs you work
- It is slow, or hard to use on a phone
- Visitors arrive but do not enquire — no clear next step
- You cannot update your own content without paying someone
- No analytics, so nobody knows what is or is not working
Included
What you get
Scoped to what your business actually needs. You get a written scope and cost before work begins, and a new quote before anything outside it happens.
- Discovery — your business, customers, and what the site actually needs to achieve
- Sitemap and page structure planned before any design
- Custom responsive design across phone, tablet and desktop
- Build, content load and integrations
- On-page SEO foundations — titles, descriptions, headings, alt text
- Google Analytics and Search Console connected at launch
- Pre-launch QA across real devices and browsers
- Domain connection and go-live
- Handover walkthrough so you can edit your own content
Worth saying plainly
What is not included
Listed up front rather than discovered later. Anything here can usually be added — it just gets quoted separately rather than assumed.
- Domain, hosting and platform subscription costs
- Stock photography, font licences and paid plugins
- Copywriting, unless agreed as an add-on
- Ongoing maintenance after handover — see Website Care and Management
- Editable source files by default (D-2026-05 — available as a priced add-on)
How we work
The same six stages, whatever the project.
Discover
Your business, your customers, and what the result needs to achieve commercially.
Plan
Scope, priorities and approach — in writing, with the cost, before anything is built.
Design
Presented for your approval, worked from the goals agreed in stage one.
Build
Development, content and internal testing, including measurement foundations.
Launch
Your review, final checks across real devices, go-live and a handover walkthrough.
Grow
Measurement against the recorded baseline, and continued improvement.
Common questions
Questions about this service
Typically four to six weeks from kick-off to launch, depending on how many pages there are and how quickly content and approvals come back. Timeframes assume content arrives when agreed — delays on that move the launch date, which we will always tell you about rather than quietly absorb.
Usually Wix Studio, because it is fast to launch, you can edit it yourself afterwards, and the ongoing cost is lower. WordPress where a project genuinely needs specialist plugins or heavier content publishing. We recommend one, explain why, and you decide before anything is built.
You do, once the project is paid in full. Our own underlying tools, templates and reusable components stay ours, but everything delivered for your business transfers to you.
Related
Often paired with
Not sure if this is what you need?
Start with a free 30-minute conversation. We will tell you honestly which of these matters most for your business right now — and if the answer is none of them, we will say that too.